Privacy Policy

1. Information We Collect

We collect information required to operate and secure OrbitScraper, including account details, billing information, API usage data, and support communications.

2. Account Information

Account data may include name, email address, organization name, login identifiers, billing profile, and plan details.

Payment information may be processed by a merchant-of-record payment partner or other payment providers. OrbitScraper may receive limited billing metadata such as transaction identifiers, subscription status, invoice status, country, and tax-related information needed for account administration. OrbitScraper does not store full card numbers.

3. API Usage Data

We collect service telemetry such as request timestamps, endpoint usage, response status, rate-limit events, and aggregated performance metrics for reliability, billing, and abuse prevention.

OrbitScraper provides access to structured data derived from publicly available sources. We do not intentionally collect or store sensitive personal data from third-party websites.

4. Cookies and Analytics

We use essential cookies for authentication and security. We may also use analytics cookies to understand product usage and improve user experience.

You can control non-essential cookies through browser settings and consent controls where available.

5. How We Use Information

• Provide and maintain the Search Engine Results Data API
• Authenticate accounts and secure the platform
• Process billing, invoices, and account notifications
• Investigate abuse, fraud, and technical incidents
• Improve service quality and product performance
• Comply with legal and regulatory obligations

6. Data Retention

We retain data only as long as needed for service delivery, billing, security, legal compliance, and dispute resolution. Retention periods vary by data category and regulatory requirements.

7. Data Security

We use technical and organizational controls including encryption in transit, access controls, audit logging, and least-privilege access.

No system is fully risk-free, but we continuously monitor and improve our safeguards.

8. Sharing With Service Providers

We share data with trusted providers that support hosting, payments, analytics, customer support, and security operations under contractual confidentiality and data protection obligations.

We do not sell personal data.

9. International Data Transfers

Data may be processed outside your country. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards.

10. GDPR Compliance

For users in the EU, EEA, and UK, we process personal data under valid legal bases including contract performance, legitimate interests, legal obligations, and consent where required.

11. User Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing of personal data, and request portability where available.

You can submit requests by contacting support@orbitscraper.com. We may verify identity before processing requests.

12. Children's Privacy

OrbitScraper is designed for business use and is not intended for children under 18. We do not knowingly collect personal data from children.

13. Contact Information

OrbitScraper

Bangalore, Karnataka, India

support@orbitscraper.com